Contact Centre

Change Recruitment Group offer clients a range of services from junior call centre and contact centre roles to senior operations management appointments and also covers back office and support staff in a variety of market sectors including financial services, telecoms, debt recovery and insurance.

With one of the largest dedicated teams in the sector, we have a wealth of experience and resources gained over many years to help clients recruit staff and find the right candidate within a number of job roles from sales and customer services to operations management and senior appointments.

We provide permanent, contract, full-time, part-time and temporary jobs to organisations of all sizes including small specialist employers through to some of the nation’s leading companies.

Roles within this industry for which we recruit include:

Customer Service Advisors and Agents
Debt Recovery, Trace & Collections Agents
Telesales & Telemarketing Agents
B2B Business Sales & Account Management Advisors
Internal & Field based Sales/Account Executives
Facilities helpdesk Advisors
Assistant Team Leaders and Team Coaches
Team Leaders and Managers
Operations & Client Service Managers
MI, Business & Change Analysts
Quality Assurance, Resource Planning & Real Time staff
Project Managers, Leaders & Analysts Contact
Centre Managers & Senior Operations and back office appointments

Employers looking to recruit can get in touch with one of our offices to find out more about how Change Recruitment Group can help find the perfect staff for your business area.

Let Change deliver your next business asset – contact one of our specialist consultants